SMS Terms and Conditions

Letz Get Storage is committed to protecting your privacy. This section outlines how we handle data collected specifically for our text messaging (SMS) programs.

  • Information Collected: We collect your mobile phone number and opt-in consent when you check the text messaging authorization box on our online rental forms, reservations, or tenant portal. We also log your text responses (such as "STOP" or "HELP") and the history of messages sent to your device.

    Personal Information:
    • Name
    • Email address
    • Phone number
    • Mailing address
    • Payment information (when applicable)

    Usage Data:
    • IP address
    • Browser type
    • Device type
    • Pages visited on our website
    • Date and time of visits
    • Referring URL

    Cookies and Tracking Technologies:
    We use cookies to enhance your experience on our website. Cookies are small text files stored on your device to remember your preferences and track usage patterns. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
  • How We Use This Information: We use your mobile information strictly to provide you with services related to your storage rental. This includes sending automated and manual alerts regarding reservations, digital lease agreements, gate access codes, payment confirmations, payment reminders, past-due/lien notices, Address any questions or concerns and occasional facility promotions.
  • No Third-Party Sharing for Marketing: Mobile information, SMS opt-in data, and consent will not be shared, sold, or rented to any third parties, affiliates, or partners for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
  • Data Security: We implement industry-standard security measures to safeguard your mobile data against unauthorized access, alteration, or disclosure.
  • Questions and Concerns Regarding SMS: If you have any questions, concerns, or complaints regarding our mobile messaging program, or if you need assistance managing your text preferences, please contact our facility directly:

SMS Terms and Conditions

  • Introduction: Welcome to Letz Get Storage. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.
  • Consent for SMS Communication: By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Letz Get Storage at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.
  • Types of SMS Communications: If you have consented to receive text messages, you may receive SMS communications related to the following:
    • Customers and Guests: Updates regarding your unit, deliveries, or other relevant information.
    • Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
    • Appointment reminders
    • Follow-up messages
    • Billing inquiries (if applicable)
    • Seasonal discounts
    • Service offers
  • Opt-In Method: You may opt-in to receive SMS messages in the following ways, whichever is applicable: by checking the consent box on our web contact form or verbally during a conversation.
  • SMS Terms of Service: By opting into SMS from a contact us web form or other medium, you are agreeing to receive SMS messages from Letz Get Storage. This includes SMS messages for customer care, marketing. Message frequency varies. Message and data rates may apply. See privacy policy. Message HELP for help. Reply STOP to any message to opt out.